By Team Edtoolkits · Business & work
Calculate Net Promoter Score from promoter, passive and detractor counts or a pasted list of 0–10 scores, with a confidence interval and a significance check against last period.
Use the guide alongside the working tool.
Open NPS Survey Score Calculator →Get started
Enter promoter, passive and detractor counts, or paste your 0–10 scores.
Adjust and explore
Optionally add last period's numbers to see the trend.
Save and share
Read the score, its confidence interval and whether the change is real.
Privacy and limits
NPS is a simple summary and the interval assumes a random sample of customers; low response rates and biased samples are not fixed by it. Band labels are common rules of thumb, not a standard. Your numbers stay on your device.
Ready to apply this workflow?
Try NPS Survey Score Calculator →Explore a related workflow
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Keep your original files and review the result. Found unclear instructions? Contact Team Edtoolkits.